About Us

We’re neat geeks and you’re going to love it!

We could say our name came from how we like our whisky, but the reality is that being neat and precise with pixels is what our name and our team stand for.

We’re an Australian based company with a remote team

We’re a Noosa-based WordPress agency with offices in Sydney, Melbourne and Newcastle.

Our story started more than two decades ago when founder Luke Humble began building websites in high school. What began as a side hustle has grown into a business trusted by brands across Australia and around the world.

Today, Made Neat combines strategy, design and technology to deliver websites that are fast, secure and scalable. Our global team allows us to monitor, maintain and support client sites around the clock.

What makes us different

Specialists, not generalists. WordPress is all we do, and we do it properly.
Full lifecycle partnership. From design to hosting and ongoing protection, we handle the details so you can focus on growth.
Global coverage, local accountability. Our distributed team works around the clock, while our HQ in Noosa keeps us proudly Australian.
No jargon, no fluff. We translate complex technology into simple, confident solutions that make sense.

Our principles

Think forward

We keep learning, improving and challenging what’s possible with WordPress.

Stay humble, stay open

We listen first, share knowledge and invite feedback from clients and each other.

Keep it neat

Clean code, clear communication and reliable systems lead to better results.

Protect what matters

We treat every website like it’s our own: secure, stable and built for the long haul.

Have fun, build smart

Great digital experiences come from curiosity and collaboration.

Do good, digitally and beyond

From reforestation efforts to responsible tech practices, we believe digital success should also do good for the planet.

INTROS

Meet Our Leadership

We employ a diverse team of people lovers, strategic thinkings and asthetic pleasers  who are not only amazing at what they do but love their jobs too.

Luke and his team have been fantastic to work with. They were so responsive and eager to find solutions for us. We are grateful for their support of our project and would highly recommend them to others.

Melissa Halliday

Made Neat supported our needs as a not-for-profit organisation and worked with us to deliver services tailored to our unique requirements. Would 100% recommend them to others.

Jodie Bignall

It’s been a pleasure working with Luke and the team on our website which looks great. The multilingual feature is really helpful and the communication was excellent.

Fatoumata Dembele

We’ve worked with Made Neat since 2011, and in all that time, their service, expertise, and reliability have never wavered. They’ve handled our website, hosting, and digital strategy, making sure everything just worked—without us having to think about it. In an industry filled with cowboys and cold callers, Made Neat has been the real deal: professional, responsive, and genuinely invested in our business. If you’re looking for a team that actually knows what they’re doing, look no further. I hold Luke in very high regard

Phil Benedick

Made Neat have been wonderful in helping us to set up our e-commerce store and any website issues in general. Their service is really quick with many website hiccups being sorted out in only a matter of hours. I would definitely recommend their services to others!

Adrian Ong

Together we can do better for the planet.

For every website we host, we plant trees through our partnership with One Tree Planted, supporting global reforestation and reducing carbon emissions.